How it works
Four steps, no surprises, and you can stop at any point.
Most "we buy houses" companies keep the process vague on purpose, because the vagueness is where the re-trade happens. Here is exactly what we do, in order, including the part where we show you our math.
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Tell us about the house
Address, condition, and what's going on. Two minutes on the form or one call to (704) 481-6298. You don't need to have anything ready.
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We set an appointment and walk it with you
Someone from Monthaven comes out and walks the property in person, at a time that works for you. We'd rather meet you than price a house off a spreadsheet. No inspector, no contractor parade, and don't clean up on our account. It takes about 20 minutes.
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Written offer within 24 hours
In writing, with the math behind it. No obligation. If listing with an agent would net you more, we'll say so.
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You pick the closing date
Usually 7 to 21 days, at a North Carolina closing attorney. Need longer? We'll wait. Need to stay a few weeks after closing? Ask.
How we actually price your house
Every cash buyer uses roughly the same formula. Most of them won't show it to you. Ours works like this:
| After-repair value | What comparable renovated houses within about a mile of yours have actually sold for in the last six months. Not list prices, closed sales. |
|---|---|
| Minus repair cost | What it will cost us to get your house to that condition. Roof, systems, kitchen, bath, flooring, whatever it needs. |
| Minus carrying and selling costs | Taxes, insurance, utilities, and financing while the work is done, plus the commission and closing costs we pay when we eventually resell it. Renovation money is usually borrowed at around 11% with our own cash down alongside it, and it all runs the entire time we own the house. We aim to be in and out in two months. Realistically it is three to five when everything goes right, six or seven when it does not, and that clock is running on the interest, the insurance and the taxes the whole way. |
| Minus our margin | We're a business and we're not going to pretend otherwise. If there's no margin in a house, we can't buy it, and we'll tell you that instead of lowballing you and hoping. |
This is why a cash offer is below retail, and it is also why the discount is bigger on a house that needs a roof than on one that doesn't. If someone offers you a number without looking at the house, they are planning to lower it later.
What we actually made on the last house we flipped
We bought it for $140,000 and sold it for $265,000. That looks like a $125,000 win, and it is the number people assume we're making on every house. We walked away with about $10,000.
The house needed everything. All the drywall, every bathroom, the roof, the water heater, every door. The copper had been stripped out. There was no refrigerator and no oven; they'd been sold. There was graffiti on the walls, holes in everything, and roughly 45 shopping carts' worth of debris to clear before we could start. Then, partway through the remodel, the water heater failed and flooded the house, and a good part of the interior had to be done a second time.
We're showing you this because the biggest objection we hear is that cash buyers make a killing on your house. Sometimes there's a good margin in one. Sometimes a water heater eats it. What you should take from it is that the gap between what we pay and what a house resells for is not profit, it's the cost of the work plus the risk that the work goes wrong. That's also why we'd rather show you the arithmetic than ask you to trust a number.
How a lowball offer is actually built
Almost nobody lowballs you by naming a low price. They do it through the repair estimate, because that is the one number in the formula you cannot easily check.
| Item | What it actually runs | What a padded estimate says |
|---|---|---|
| Foundation work | $10,000 to $25,000 | $25,000 to $30,000 |
| Roof replacement | $5,000 to $7,000 depending on size | $10,000 to $12,000 |
| Water heater | around $2,500 | $5,000 to $7,000 |
| Flooring, tile, countertops | priced as one scope | broken out and each one pushed to the top of its range |
The trick is not one inflated line. It is nitpicking every item and pricing each one at the top of its range or past it, so the total looks far bigger than the real number while every individual figure still sounds defensible.
So here is the defense, and it works on us as well as on anybody else. Ask for the repair breakdown item by item, then get one real contractor quote on the single biggest line. One quote is usually enough to tell you whether the whole estimate is honest, and it is the cheapest leverage available to a seller.
Why your Zestimate isn't the number
An automated estimate is built from comparable sales and an assumption that your house is in average condition. It has never been inside. It does not know about the doors that need replacing, the drywall, the yard nobody has kept up, or what pets have done to the floors.
That is why sellers and buyers so often start miles apart. The seller has anchored to a number built from houses that were photographed, staged and maintained, and is then surprised when somebody walks through and prices the actual house. The estimate is not lying to you. It is answering a different question.
The useful version is: what did comparable renovated houses near you actually close at, and what would it cost to get yours there? Those two numbers are the whole conversation.
The one thing we won't do to you
We don't re-trade you on condition
We only make an offer after we've walked the property with you. Once you sign, the price does not change because of what we find in the house. No repair renegotiation, no inspection deduction, no "our contractor came back with a bigger number." Being moved off the number a week before closing is the most common complaint people have about cash buyers, and it is the one thing we will not do to you.
What can end a deal is never our opinion of the house. It is the short list of things neither of us controls, and we would rather name them now than bury them in a contract:
- Every owner and heir on title has to sign. If one sibling won't, we cannot buy it, and that is not a renegotiation.
- Title has to be clear enough to insure. Unknown liens, judgments, boundary problems or a break in the chain of ownership can stop any sale, ours included.
- A tenant we agreed to inherit has to actually be there on the terms you described.
- Anything you knew about and didn't tell us changes what we were pricing.
If one of those ends the contract, it is void and you owe us nothing. No fee, no penalty, no hard feelings.
What we'll put in writing
The 24-Hour Offer Guarantee
You'll have a written offer within 24 business hours of us walking the property. If we miss it, we pay you $100. Not a credit, not a discount off something else. We send you $100.
The Walk-Away Guarantee
Cancel any time before closing, for any reason or for no reason. No fee, no penalty, no pressure. If you change your mind the day before, you change your mind.
Both of these are in writing on every offer we make. Ask us to point them out.
What the written offer contains
- The purchase price, in writing.
- What we pay: closing costs, attorney fee, title work, recording, transfer tax.
- What you pay: nothing to us. Your loan payoff and any liens come out of proceeds.
- The closing date you chose, and any post-closing occupancy you asked for.
- An explicit statement that the price cannot be renegotiated based on the condition of the house after you sign, and a plain list of the only things that can void it.
You are welcome to take it to an agent or an attorney for a second opinion. A written number is useful to you even if you never sell it to us.
What closing looks like in North Carolina
North Carolina requires that real estate closings be supervised by a licensed attorney. That is genuinely good for you. An independent attorney searches title at the Register of Deeds, confirms every lien and judgment against the property, prepares the deed, and disburses the funds. Nobody has to take our word for anything.
We pay the attorney fee and the standard seller closing costs. You're welcome to use your own attorney instead of ours, and some sellers do.
If you've already moved out of the area, closings can usually be coordinated remotely. Raise it early so the attorney can set it up.
Questions about the process
How do you decide what to offer for my house?
We start with what comparable renovated houses in your neighborhood have actually sold for in the last six months. From that we subtract what it will cost us to get your house to that condition, the cost of holding it while the work is done, and our margin. We will show you those figures on the call. Any buyer who will not show you their math is hiding something.
Will you pay full market value?
No, and nobody buying for cash will. We buy houses that need work, at a price that leaves room to do the work. What we offer instead is certainty, speed, no repairs, no commission, no closing costs, and no financing contingency. If your house is in good condition and you have three months, list it with an agent. We will tell you that on the call rather than waste your time.
Are there any fees or commissions?
No. No commission, no buyer's fee, no service charge, and we pay the standard seller closing costs including the attorney fee, title work, recording fees, and transfer tax. The number on the offer is the number you walk away with, subject only to your loan payoff and any liens on the property.
How fast can you close?
Typically 7 to 21 days from an accepted offer. The floor is set by title work and the closing attorney's calendar, not by our funding. If you need longer, we will wait. If you have a foreclosure sale date, tell us on the first call and we will tell you honestly whether we can beat it.
Do I have to clean or repair anything?
No. Not the roof, not the HVAC, not the carpet. You do not have to clean it out either. Take what you want and leave everything else where it is.
Can your offer change after I accept it?
Not because of the house. We walk the property before we make the offer, and once you sign, the price does not move based on its condition. No repair renegotiation, no inspection deduction. Being re-traded a week before closing is the most common complaint people have about cash buyers and it is the one thing we will not do to you. What can still end a contract is never our opinion of the house: every owner and heir on title has to sign, title has to be clear enough to insure, a tenant we agreed to inherit has to actually be there on the terms described, and anything you knew about and did not tell us changes what we were pricing. If one of those ends it, the contract is void and you owe us nothing.
Am I obligated to accept?
No. The offer is free, there is no obligation, and there is no pressure. If you want to take it to an agent for a second opinion, do that. A number in writing is useful even if you never sell to us.
What kinds of houses do you buy?
Single-family houses, townhomes, duplexes and small multifamily, manufactured homes on owned land, and vacant lots, in Gaston, Cleveland, and Lincoln counties. Any condition, occupied or vacant, tenant-occupied or not.
Who actually handles the closing?
A North Carolina closing attorney. North Carolina requires attorney-supervised real estate closings, which is good for you: an independent attorney searches title, confirms the liens, and disburses the funds. You are welcome to use your own.
What if I owe more than the house is worth?
Then a cash sale may not work, and we will tell you that directly instead of stringing you along. In some cases a short sale with your lender's approval is possible. We will point you toward it rather than pretend we can help when we cannot.
What decreases property value the most?
In our experience gutting these houses, the conditions that destroy value fastest are the ones that make a house unfinanceable rather than merely ugly. Pet urine that has soaked into subfloor and framing, because FHA appraisal standards require a property to be free of hazards, odors and physical defects. Stripped copper plumbing, which means the house has no working water supply. Foundation movement. An active roof leak. A failed septic. Each of those shrinks the buyer pool from everybody to cash-only, and that is a far bigger hit than any cosmetic problem. Dated kitchens, wood paneling and bad carpet cost you money but they do not stop a sale. Locally there is one more nobody warns you about: most of Gaston and Cleveland County is not deed-restricted, so what the neighboring property looks like moves your number more than your square footage does, and no comp report will tell you that.
What is the hardest month to sell a home?
In North Carolina the slowest stretch is December through February, and the strongest is spring into early summer, published state figures put June as the best month for price and May as the fastest for days on market. Winter buyers tend to be fewer but more motivated, usually because of a job relocation or a lease ending. There is one genuinely local exception worth knowing: in McAdenville, roughly 600,000 people visit between December 1 and 26 for Christmas Town USA. Showings there are effectively impractical for most of that month, so a McAdenville listing either goes before Thanksgiving or waits until January.
What helps a house sell fast?
Price and condition, in that order, and everything else is a distant third. A house priced against what comparable homes actually closed at, not list prices and not an automated estimate, will move. Beyond that, the highest-return things are unglamorous: make it financeable. Fix an active roof leak, get the HVAC working, deal with peeling paint on a pre-1978 house, and address anything an appraiser would flag, because those are what turn a financed buyer into a cash-only buyer and cut your pool by most of it. Clearing the house out helps more than staging it. A pre-listing inspection lets you deal with problems on your own schedule rather than renegotiating after somebody else's inspector finds them.
What is the best cash offer company to sell your house to?
There is no single best one and anybody who claims to be it is selling you something. The right buyer depends on your house: an iBuyer's published rules exclude manufactured homes and homes with structural issues, so those houses need a local buyer, while a newer financeable house in a subdivision with plenty of comparable sales may get its best number from an iBuyer or, more often, from simply listing it. What matters more than picking a company is getting two or three written offers, asking each buyer for their after-repair value and their repair estimate item by item, and comparing net proceeds rather than headline prices. We name every cash buyer working this market, ourselves included, on the blog.
If I sell my house, do I have to pay taxes?
Usually not. Under IRC Section 121 you can exclude up to $250,000 of gain on your main home, or $500,000 filing jointly, if you owned it and lived in it for at least two of the five years before the sale. That is a limit on your gain, not on the sale price, so most sellers here clear it easily and owe nothing. North Carolina follows the federal exclusion, and taxes anything above it as ordinary income at the state's flat 3.99% for 2026. Three cases differ: inherited property, where the basis resets to the date-of-death value and the tax is usually near zero; rentals, where depreciation recapture applies and there is often a real bill; and foreclosure or short sale, where the protection for forgiven mortgage debt expired on 1 January 2026. We are not accountants and this is not tax advice. The full explanation is on the blog.
Should I rent my house out instead of selling it?
Sometimes, and we will say so. Rent it if it covers the mortgage, taxes, landlord insurance, vacancy, maintenance and a reserve for big-ticket repairs with something left over, and if you actually want the job. Sell it if the numbers only work when nothing goes wrong, if you are moving far enough away that you cannot handle a problem the same day, or if you need the equity. One deadline worth knowing either way: once you have been out of the house more than three years you fail the two-of-five-year test and lose the Section 121 exclusion, which can be worth up to $250,000 of gain or $500,000 filing jointly. Renting while you decide is fine; leaving it open-ended is the expensive version.
Find out what your house is worth to us
A written offer within 24 hours. No fee, no obligation, and no pressure if the number isn't right for you.