Privacy Policy
Effective and last updated: February 14, 2026
This policy explains how Monthaven Capital LLC ("Monthaven," "we," "us"), operating as Monthaven Home Buyers, handles information you give us through this website, by phone, or by text.
Information we collect
- Information you give us: your name, phone number, email address, property address, and whatever you tell us about the property and your situation.
- Consent records: if you provide a phone number and opt in to text messages, we record the consent language shown to you, its version, the page URL, and a timestamp. We keep these records to demonstrate compliance with messaging regulations.
- Marketing attribution: the page you landed on, the referring site, and any campaign parameters in the URL (such as utm_source or gclid).
- Analytics: we use Google Analytics, which sets cookies and collects usage data such as pages viewed, approximate location, device, and browser.
How we use it
- To research your property and prepare a written cash offer.
- To contact you about that offer and, if you proceed, to coordinate closing.
- To send you text messages, if and only if you opted in.
- To understand which marketing is working.
- To meet legal, tax, and recordkeeping obligations.
Who we share it with
We do not sell your personal information, and we do not sell or share your contact details with other home buyers or lead brokers. We share information only with:
- Service providers who operate this site and our forms, messaging, and analytics, acting on our instructions.
- The closing attorney, title company, and lender payoff departments, when a transaction is underway and only as needed to complete it.
- Anyone we are legally required to disclose to, such as in response to lawful process.
Mobile information is never shared with third parties or affiliates for marketing or promotional purposes. All other categories above exclude text messaging originator opt-in data and consent; that information is not shared with any third party except as required to deliver the messages themselves.
Text messaging
If you give us a phone number and check the consent box, you agree to receive recurring automated marketing and informational text messages from us at that number. Consent is not a condition of receiving an offer or of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms.
Your choices
- Reply STOP to any text message to stop receiving them.
- Email offers@monthavencapital.com to ask what we hold about you, to correct it, or to ask us to delete it.
- Use your browser settings or Google's opt-out tools to limit analytics cookies.
Retention and security
We keep inquiry records for as long as needed to respond and to meet legal and tax obligations, and we keep messaging consent records for as long as required to demonstrate compliance. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Children
This site is not directed to anyone under 18 and we do not knowingly collect their information.
Changes
If we change this policy we will update the date above. Material changes will be noted on this page.
Contact
Monthaven Capital LLC
Email: offers@monthavencapital.com
Phone: (704) 481-6298